Melia Madrid Princesa
Wat gasten zeggen
Good breakfast with many options, the bar at the lobby serves all day with also many options to drink and eat, and not overpriced. The staff is very friendly and helpful. Very good location, right by the metro and walking distance to the city center and Gran Via.
Seda
januari 2024
The rooms were quiet. The designated area for working was clean and had accessible ports. The gym was 24hours and the swimming pool was available when we asked.
Davone
november 2023
We stayed for 3 nights and had a very good stay in general. Staff are friendly, breakfast is very good. The location is great, very central. The hotel lobby is very beautiful and inviting.
Joana
januari 2023
- The location was perfect. The metro station was just a few steps away from the hotel. - The atmosphere of the hotel was elegantly relaxed. The staff was really helpful and considerate. Special thanks to Level-host Manu, whose bright personality always delighted us. - The room was really spacious and the bathroom just like a mini spa. - The Level-lounge was a nice place to sit for a while and enjoy the hotel's hospitality.
M_jo_r
december 2024
The hotel is well placed for visiting the city on foot or by subway. The level of service from the staff is excellent: from front desk to doormen, to cleaning staff, everyone was polite and helpful. We booked the Level and were very happy with the extra comfort offered by the full-day lounge access and guest services. We had a great view over the city, and the room was compact, but light and airy. Breakfast was good, and the drinks and snacks on offer through the day were very welcome. The Pool and spa area was clean and well managed so it was never crowded.
Anne
mei 2024
Location 5/5. The location is very good. It is located 2 minutes from the metro that takes you to one of the main streets (La Gran Vía). Staff 5/5. The attention of the staff is incredible. I had a problem with my shower one of the days I was there, and the hotel sent me a courtesy for the inconvenience. They were really interested in making sure I didn't have a bad experience. Everyone is super friendly. Gym 3/5. It is what is expected from it. A basic gym, few machines, but it's opened 24 hrs and the kettlebells are in good shape and they've got several weights.
Norma
mei 2024
What I found superb was reception supervisor helping me to get the road assistance for our car that would not start. It was Sunday plus we did not speak Spanish. It took a lot of time for her to get through to the assistance operator, and she had to call them again and again. I think we would not manage without their help. This readiness to help the client with things not directly in their responsibility is so much appreciated
Olesya
juli 2024
Loved the hotel. We booked a family room, the room was spacious. When we checked in they already had the extra bed & crib ready, they went the extra mile & put a changing table in the bathroom with infant shampoo & necessities. They even had giveaway toys. The staff are very friendly. The hotel is clean. Breakfast is excellent. housekeeping in excellent. I asked for an iron and it was in my room in minutes. Location is superb as well 5 mins walk from gran via & 10 mins walk from royal palace. Will definitely stay here again.
Alina
juni 2024
The staff were amazing, always with a smile and very friendly. Rooms were clean and spacious with all you would need for a comfortable stay. Breakfast was plentiful and delicious, our only observation would be the coffee - honestly it was undrinkable, it was from a machine and I still feel that a 5 star hotel should offer a barista style experience, even if you have to wait for your coffee , I would certainly prefer this rather than a machine produced cup of brown water. The location for us was perfect, walking distance to everything we wanted to see, but far enough away from the Gran Via to feel we were in a less buzzy/busy area.
Andrea
april 2024
The team at the hotel are exceptional super caring and extremely attentive to making your stay the best it possibly could be. The size of the rooms and the commodities that you are getting within the rooms is advantageous when you are travelling for work as you always have good lighting and some working space. The new areas at the bottom of the hotel where you can take Zooms and calls with easy port access to charge devices is a real plus. I thoroughly enjoy my stay at this hotel each time I get the privilege of staying here.
Alberto
april 2024
Reserveer